Shipping and Delivery Policy

Fast, Secure & Reliable Delivery Worldwide

Last updated: April 5, 2024

Our Commitment

One of the most crucial services expected by online shoppers is the quick and safe arrival of their products. We all eagerly anticipate enjoying our purchases as soon as possible, hoping they arrive undamaged and unaffected by travel or weather conditions.

At Egypt Vitamins, we prioritize shipping and delivery to ensure our customers have the best shopping experience for health products. Over years of experience, we have developed and adhered to this comprehensive policy.

Free Shipping

We always offer fast and free shipping on all orders, with no minimum purchase requirement, regardless of the shipping address. We also offer free shipping to the UAE and Saudi Arabia.

No Minimum Order All Addresses UAE & Saudi Arabia

Order Processing Time

Orders are processed daily by 10:00 AM. All orders confirmed before 10:00 AM will be shipped the same day. Our operations team works every day except Fridays and public holidays. In certain urgent cases, we may be able to process orders later in the day, depending on staff availability. If you have an urgent situation, please contact customer service or the pharmacist responsible for your account to confirm our ability to process late orders.

Daily by 10:00 AM Except Fridays Public Holidays

Shipping Companies

We select the best companies to ship our products and continually test new companies to determine if they meet our standards for elevating customer service. Customers can choose the most suitable company for shipping their orders by requesting this through customer service or the pharmacist responsible for their account.

In Egypt, we ship with:

– Aramex
– SMSA Express
– Our staff (in some areas of Greater Cairo only)

In Saudi Arabia, we ship with:

– Aramex
– SMSA Express

In the UAE, we ship with:

– Aramex
– Local couriers
– Our staff

Expected Delivery Times

Because we choose the best shipping companies in Egypt and the Arab countries, we promise the fastest possible delivery. Customers can expect delivery within the following timeframes:

Greater Cairo – Nearby Areas:

Same-day or next-day delivery. Rarely delayed to 48 hours, depending on the shipping company’s conditions.

Greater Cairo – Distant Areas:

Next-day delivery or within 48 hours. Rarely delayed to 72 hours, depending on the shipping company’s conditions.

Delta and Northern Upper Egypt Governorates:

Next-day delivery or within 48 hours. Rarely delayed to 72 hours, depending on the shipping company’s conditions.

Remote Governorates:

Expected delivery within 2 to 3 days. Rarely delayed to 5 days, depending on the shipping company’s conditions.

Ultra Fast Delivery (Cairo Only)

For customers who prefer to receive their orders the same day, we have introduced our Ultra Fast Delivery option. Orders can arrive within 3 to 6 hours across most areas of Cairo. This service is available for a fixed fee of EGP 400.

3-6 Hours Delivery Cairo Only EGP 400 Fee

Shipping to GCC Countries

We offer free delivery to the UAE and Saudi Arabia. Products available in local stock within these countries are delivered within 2 to 3 days through local partners. Products shipped from Egypt, the USA, the UK, or EU countries are delivered within 10 business days.

Free to UAE & Saudi 2-3 days (Local Stock) 10 days (International)

Special Order Products from Abroad

Special order products from abroad will reach the customer in less than 10 business days. For details on our special order policy, please visit our Ordering Special Products Policy page.

Less than 10 Business Days

Our Promise

Egypt Vitamins is committed to providing the fastest, safest, and most reliable delivery service for your health and wellness products. Your satisfaction is our priority.