As we sell our products online, shipping is a very important feature of our customer experience. We try our best to gurantee our clients the best shipping experinc through:
- Contracting best couriers in Egypt
- Countinois development of our packing and dispaching procedures.
- Highliting shipping and delivery policy and make them simple and clear for our clients to understand and enjoy.
In our road toward better service, we declare the last updated delivery policy, as following:
- All orders are shipped for free with class-A couriers. We will ship your order with Aramex, FedEx or our private couriers based on shipping address and date.
- All orders are photographed before dispaching to gurantee maximum quality. Photos should show products, invoice and expiry date and batch numer.
- Local available products whould be delivered with 2-5 days, In case order is delayed after 7 working days, then customer will get compensation.
- Internationally shipped products are delivered with 25 working days, In case order is delayed after 28 working days then customer will get delay compensation.
- Egypt Vitamins will not give compensations for delays in case of out-of-hand conditions or global situations where all orders are delayed